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Rule #1: If you are just wondering about the status of your order, check here first Question that could easily have been answered by one of
the websites I have set up take a lot longer to get responses from me.
Rule #2: Fastest responses will be for buyers in one of the situations below:
there was a technical glitch. ALL ITEMS SHIP WITHIN 24-48 hours of payment (unless indicated as backorder on the there was a technical
glitch. ALL ITEMS SHIP WITHIN 24-48 hours of payment (unless indicated as backorder on the listing)
listing)
here and also on the item description.
here and also on the item description.
and also on the item description.
description.
Rule #5: Don't be rude. All my messages to you are polite and pleasant. Although some of you I'd really like to strangle, I understand you
want what you paid for. Be nice about it and I will be too. Things do happen, and I am more than glad to work with you to help as long as you
are pleasant. Remember the bigger picture and my money back guarantee.
Rule #6: Do Allow me time to reply I usually answer e-mails at night. If you contact me after that, you may not get an answer till the
following night. I don't have access to email on weekends, and honestly neither should you. Live life.
Rule #7: 1 E-mail at a time. Here I have provided you with several ways to get in touch with me. This does not mean you need to use each one
of the simultaneously (that means at the same time). If it's been 24 hours and you don't have a response, try another method.
Rule #8: Check your spam. I clean out my spam folder daily to make sure your email isn't accidentally junked. Please do the same as
sometimes my replies will go to your spam folder. On the topic of spam, I do not send you spam, please do not add me to your list of e-mail
addresses to whom you send every link you can find of a monkey scratching himself or your political opinions.
Rule #9: Use English. I receive e-mails in French, Portugese, and illiterate. Since I can't afford a translator, you won't get a response. If there
is a typo on this page or incorrect English, hire a translator.
Rule #10: Don't be angry. Life is short. Dvd's are unlimited and when we die, we aren't taking them with us. Keep a sense of humor. What
we will take are all of life's experiences so lets try to make this a good one. Try this instead...
Followed all the rules? Of course I can think of more than 10.
Probably the most annoying is when people E-mail me and tell me they found another seller with the same item but cheaper. I
get one of those a day. I can't tell if these people have way too much free time, don't understand the concept of running a
business, or are trying to get hired as a price researcher. Whatever it is, its a waste of time. If they have it cheaper, buy it from
them and leave them a negative feedback. :)
Ok now that I'm done weeding out the annoying people, (which I'm sure you are not one of), take a look here for the plethora of
ways you can contact me. I am bringing customer service to a level way past the days of E-mail and eBay messages. Appreciate it
a little.
the websites I have set up take a lot longer to get responses from me.
Rule #2: Fastest responses will be for buyers in one of the situations below:
- Item damaged during shipment
- Incorrect item received
- Shipment taking longer than estimated time frame
- Telling me how much you enjoy this website
there was a technical glitch. ALL ITEMS SHIP WITHIN 24-48 hours of payment (unless indicated as backorder on the there was a technical
glitch. ALL ITEMS SHIP WITHIN 24-48 hours of payment (unless indicated as backorder on the listing)
listing)
here and also on the item description.
here and also on the item description.
and also on the item description.
description.
Rule #5: Don't be rude. All my messages to you are polite and pleasant. Although some of you I'd really like to strangle, I understand you
want what you paid for. Be nice about it and I will be too. Things do happen, and I am more than glad to work with you to help as long as you
are pleasant. Remember the bigger picture and my money back guarantee.
Rule #6: Do Allow me time to reply I usually answer e-mails at night. If you contact me after that, you may not get an answer till the
following night. I don't have access to email on weekends, and honestly neither should you. Live life.
Rule #7: 1 E-mail at a time. Here I have provided you with several ways to get in touch with me. This does not mean you need to use each one
of the simultaneously (that means at the same time). If it's been 24 hours and you don't have a response, try another method.
Rule #8: Check your spam. I clean out my spam folder daily to make sure your email isn't accidentally junked. Please do the same as
sometimes my replies will go to your spam folder. On the topic of spam, I do not send you spam, please do not add me to your list of e-mail
addresses to whom you send every link you can find of a monkey scratching himself or your political opinions.
Rule #9: Use English. I receive e-mails in French, Portugese, and illiterate. Since I can't afford a translator, you won't get a response. If there
is a typo on this page or incorrect English, hire a translator.
Rule #10: Don't be angry. Life is short. Dvd's are unlimited and when we die, we aren't taking them with us. Keep a sense of humor. What
we will take are all of life's experiences so lets try to make this a good one. Try this instead...
Followed all the rules? Of course I can think of more than 10.
Probably the most annoying is when people E-mail me and tell me they found another seller with the same item but cheaper. I
get one of those a day. I can't tell if these people have way too much free time, don't understand the concept of running a
business, or are trying to get hired as a price researcher. Whatever it is, its a waste of time. If they have it cheaper, buy it from
them and leave them a negative feedback. :)
Ok now that I'm done weeding out the annoying people, (which I'm sure you are not one of), take a look here for the plethora of
ways you can contact me. I am bringing customer service to a level way past the days of E-mail and eBay messages. Appreciate it
a little.
RULES FOR CONTACTING ME
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